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Removal guide

How to remove yourself from SpyCloud Inc.

Site
spycloud.com
Category
risk
Difficulty
Hard — the policy says deletion may be denied where data "was collected from a breached or illicit source for cybersecurity purposes", and requests by email or phone are not processed (California residents excepted)
Time to process"within the time period required by applicable law" — no figure published

What they publish

breached and malware-harvested data — the privacy policy lists "usernames, passwords (including plaintext and hashed), email addresses, phone numbers, IP addresses, device information, MAC addresses ... activity artifacts derived from malware/infostealer logs". The CA registry row answers "Yes" to collecting minors' data, account logins, government ID numbers and precise geolocation, and to sharing with the federal government, state governments and law enforcement

Owner / network: SpyCloud Inc., 2130 S Congress Ave, Austin, TX

Removing yourself, step by step

0 of 5 done
  1. Open https://spycloud.com/legal/dsar/ and complete the request form, choosing deletion and opt-out of sale/share
  2. Complete the identity verification the portal asks for
  3. Also use the "Your Privacy Choices" link in the site footer to opt out of disclosures; SpyCloud states it honors Global Privacy Control signals
  4. California residents only: you may instead email privacy@spycloud.com or call (512) 387-8158
  5. Keep the confirmation; if deletion is denied under the cybersecurity exception, ask for the denial in writing

Tap a step to tick it off. Progress is saved in this browser only.

How they confirm it

identity verification through the Osano-powered request portal; the fields are not shown on the static page

If they ignore you

California CCPA — complaint to the CPPA or California Attorney General (SpyCloud is a registered California data broker); Texas residents: Texas Attorney General under the Texas Data Privacy and Security Act

Data brokers re-list. Check again in about 60 days.

Re-listing risk for this site: High — new breach and infostealer data is continually ingested

Common questions

How do I remove myself from SpyCloud Inc.?

Use SpyCloud Inc.'s opt-out page (spycloud.com/legal/dsar). The guide above lists 5 steps, and this page writes the removal request for you to send from your own email.

How long does SpyCloud Inc. take to remove my information?

"within the time period required by applicable law" — no figure published. That is what our research recorded; the site may take longer.

Will my information come back on SpyCloud Inc.?

High — new breach and infostealer data is continually ingested. Check again in about 60 days.

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