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Removal guide

How to remove yourself from Lusha

Site
lusha.com
Category
B2B
Difficulty
Medium — the removal page embeds the real request form in a OneTrust iframe while the page's visible "Get a personalized walkthrough" form is a sales contact form, so it is easy to fill in the wrong one
Time to process< 4 days (reported mean, not a commitment) — the privacy notice's "Report from 2024" table lists "Requests to delete/opt-out" with "Mean No. Days to Respond < 4 days"

What they publish

The "Lusha B2B Database" of business contacts. The privacy notice says the data "is limited to what you would normally find on a business card or in a business email signature block" — full name, job title, email address, phone numbers, country/state, professional social media URL, and professional and educational background — sourced from Community Program members (CRM data, email headers, calendar metadata), "trusted data brokers", public sources and browser-extension users

Owner / network: Lusha Systems Inc. (Delaware corporation, 800 Boylston Street, Boston, MA) with Lusha Systems Ltd. (Tel Aviv) as joint controller

Removing yourself, step by step

0 of 5 done
  1. Go to https://www.lusha.com/privacy-center/request-removal/ and use the embedded OneTrust request form, not the "Get a personalized walkthrough" sales form on the same page
  2. Complete the form fields (they render client-side and were not visible to the fetcher) and submit
  3. Click the verification link Lusha emails you and supply any further identity details requested
  4. If you cannot use the form, email privacy@lusha.com, or (California residents) call 1-866-I-OPT-OUT (1-866-467-8688) with Service Code 2001#; legal@lusha.com is the CPPA registry contact
  5. To see what they hold first, use https://www.lusha.com/privacy-center/request-access-data/ ("You may only request a copy of your data twice within a 12-month period")

Tap a step to tick it off. Progress is saved in this browser only.

How they confirm it

email link — the notice states "Before completing your request, we will need to verify your identity. We will send you a link to verify your email address and may request additional information solely for the purpose of verifying your identity"

If they ignore you

CCPA complaint to the California Privacy Protection Agency (CA registrant); Massachusetts Attorney General (company is in Boston, MA); EEA/UK/Swiss residents can use the Prighter representative portal https://app.prighter.com/portal/Lusha

Data brokers re-list. Check again in about 60 days.

Re-listing risk for this site: Low — the notice says "If you opt-out, we will also remove your Data from the Lusha B2B Database and maintain it on our suppression list"

Common questions

How do I remove myself from Lusha?

Use Lusha's opt-out page (lusha.com/privacy-center/request-removal). Or email their privacy address, legal@lusha.com. The guide above lists 5 steps, and this page writes the removal request for you to send from your own email.

How long does Lusha take to remove my information?

< 4 days (reported mean, not a commitment) — the privacy notice's "Report from 2024" table lists "Requests to delete/opt-out" with "Mean No. Days to Respond < 4 days". That is what our research recorded; the site may take longer.

Will my information come back on Lusha?

Low — the notice says "If you opt-out, we will also remove your Data from the Lusha B2B Database and maintain it on our suppression list". Check again in about 60 days.

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