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Removal guide

How to remove yourself from Clay

Site
clay.com
Category
marketing
Difficulty
Medium
Time to processunclear

What they publish

B2B go-to-market/data-enrichment records — contact and company data pulled from "public databases, joint marketing partners, affiliate programs, data providers, social media platforms" and offered through Clay's own data marketplace to its (mostly business) customers

Owner / network: Clay Labs Inc.

Removing yourself, step by step

0 of 3 done
  1. Email privacy@clay.com requesting deletion under CCPA (if CA resident) or GDPR (if EU/UK), specifying you are a data subject and not a Clay account holder.
  2. Provide your name, email, and any known employer to help locate the enriched profile.
  3. Note the policy's retention exception ("we may retain some information ... to prevent fraud, troubleshoot problems, assist with any investigations") and ask explicitly what, if anything, will be retained.

Tap a step to tick it off. Progress is saved in this browser only.

How they confirm it

none specified beyond identifying info in the request

If they ignore you

California Privacy Protection Agency (CCPA) complaint, or EU/UK DPA complaint

Some of this is unconfirmed

Parts of this guide come from our own research and we have not re-confirmed them against the site. Steps and addresses change without notice — if what you find does not match, the site is right and we are out of date.

Data brokers re-list. Check again in about 60 days.

Re-listing risk for this site: Medium — Clay continuously re-ingests data from third-party providers and its marketplace

Common questions

How do I remove myself from Clay?

Email their privacy address, privacy@clay.com. The guide above lists 3 steps, and this page writes the removal request for you to send from your own email.

How long does Clay take to remove my information?

unclear. That is what our research recorded; the site may take longer.

Will my information come back on Clay?

Medium — Clay continuously re-ingests data from third-party providers and its marketplace. Check again in about 60 days.

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