How to remove yourself from att.com
What they publish
Customer Proprietary Network Information (CPNI) — call patterns, services used, billing data — used internally/with affiliates for marketing; plus ad-tracking/analytics data covered by AT&T's "Your Privacy Choices" (CCPA) page. Not a public directory of personal data.
Removing yourself, step by step
0 of 5 done- Enter your AT&T Billing Account Number and 5-digit billing zip code (or log in for a fuller "Privacy Choices" dashboard).
- Submit to restrict CPNI use for marketing.
- Separately visit https://www.att.com/consent/ccpa/dnsatt to opt out of "sale/sharing" of personal information for ad purposes (CCPA "Your Privacy Choices").
- Note: this does not unsubscribe you from all AT&T marketing or stop AT&T's own use of CPNI for currently-purchased services — check https://about.att.com/sites/privacy_policy/rights_choices for the full rights menu.
Tap a step to tick it off. Progress is saved in this browser only.
How they confirm it
Billing Account Number + 5-digit billing zip code (or account login)
If they ignore you
AT&T customer privacy office via the contact listed in the AT&T Privacy Notice (about.att.com/privacy/privacy-notice.html); FCC complaint for CPNI violations; state AG for CCPA/state-privacy-law issues.
Re-listing risk for this site: Low — this is a standing account preference, not a scraped listing, but reverts if account settings are reset or a new account/line is added
Common questions
How do I remove myself from att.com?
Use att.com's opt-out page (att.com/consent/cpni). The guide above lists 5 steps, and this page writes the removal request for you to send from your own email.
Do I need an account or to solve a CAPTCHA to opt out of att.com?
You need an account with att.com to make the request. Our research found no CAPTCHA on their opt-out form.
Will my information come back on att.com?
Low — this is a standing account preference, not a scraped listing, but reverts if account settings are reset or a new account/line is added. Check again in about 60 days.